Payment Methods

A1 Package Co. accepts credit cards and PayPal. To request other payment methods, please contact us.

Credit Cards 

Troubleshooting Credit Card Payment Errors

• If your card is new or recently reissued, make sure it has been activated. 
• Double check the card type (for example, American Express), the account number and expiration date. 
• Remove dashes or spaces from the account number. 
• If everything seems to be correct, call the card issuer's customer service telephone number on the back of your card. Your credit card company may need to speak with you before they authorize your purchase. 

Account Verification 

To prevent any unnecessary delays processing your order, please ensure that the billing addresses on your order matches the information on your credit card account. If you have recently moved or are unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the telephone number on the back of your credit card to confirm. 

When A1 Package Co. Charges Your Account 

A1 Package Co, is distributed in Canada by Venture Labels located in Windsor, Ontario, therefore charges to your account will be made with Venture Labels. A1 Package Co/ Venture Labels receives authorization to charge your account prior to shipping your item(s). 

Credit Cards Accepted 

In Canada, we accept:

• American Express
• MasterCard
• Visa
• PayPal 

Tax Rate 

In accordance with local law, your A1 Package Co. purchases will be taxed using the applicable tax rate(s) for your shipping address. If the tax rates change before your purchase is shipped, the rate in effect at the time of your order ships will apply. Canada Revenue Agency tax rules can be read here. 

Based on your shipping address, you may see a combination of these types of taxes on your order: 

• PST/QST - Provincial Sales Tax and Quebec Sales Tax 
• GST - Goods and Services Tax 
• HST - Harmonized Sales Tax (GST +PST) 

Tax- Exempt Orders 

To place an order on behalf of a tax-exempt organization or individual, please call an A1 Client Care Specialist at 1-877-77-A1PKG. You will need to provide proof of tax- exempt status for the address where the product is being shipped. The organization or individual name on the order must exactly match the tax- exempt certificate.